Technical Support

We are a DJI Authorised Dealer in Australia so we can process basic warranty repairing, tech support and RMA evaluation on your behalf. Please contact support@crazyshotdrones.com.au for more information.

Return Policy
Once a product is opened, all sales are final. For any unopened products, you will have 14 days to return the product with a 10% restocking fee. All returns require a RMA Authorisation Number - Contact us before shipping any product back. 

Warranty
Warranty for all products is as per manufacturers specifications. Crazy Shot Drones does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Crazy Shot Drones does not make, manufacture, or fabricate any of the products found herein. 

The warranty does not cover, and Crazy Shot Drones is not responsible in any way, for damage to other equipment due to a failure of a component. Crazy Shot Drones is not responsible in any way for the use, misuse, or any injury or damage to personal property from use of any equipment purchased at crazyshotdrones.com.au 
Please refer to the specific manufacturer for detailed warranty information. DJI's Full Warranty Policy can be found here http://www.dji.com/service

If a Warranty issue does arise and the item must be returned to the manufacturer for repair or replacement you can either contact the manufacturer and obtain an RMA number or you can ask us to manage the manufacturer warranty process on your behalf. Please email support@crazyshotdrones.com.au for more information.